bijoy7 believes that gaming should be a source of entertainment, never a source of stress or financial hardship. We are committed to providing every player in Bangladesh with the tools, information, and support they need to stay in control of their gambling activity at all times.
At bijoy7, responsible gaming is not a footnote — it is a core part of how we operate. We recognise that a small number of players may develop problematic gambling behaviours, and we take our duty of care to those individuals extremely seriously. Our responsible gaming programme is designed to empower every player with the tools and knowledge to make informed decisions about their gambling activity.
bijoy7 serves the Bangladesh market and understands the cultural context in which our players engage with betting and casino products. Whether you enjoy live cricket betting during a BPL or IPL match day, spinning slots, or sitting at a live dealer table, bijoy7 wants every session to be a positive experience. The moment that changes, our responsible gaming tools are here to help.
All bijoy7 responsible gaming features are available directly through your account settings at any time. No waiting period, no complicated process — just straightforward tools that put you in control. Our customer support team, reachable via live chat and email seven days a week, can assist you in activating any of these measures immediately.
Six pillars that underpin our responsible gaming programme — built into the platform from day one.
bijoy7 requires all players to be 18 years of age or older. Every new account undergoes a Know Your Customer (KYC) identity check before deposits and withdrawals are enabled. We do not permit underage gambling under any circumstances, and accounts found to be registered by minors are closed immediately with all associated funds returned.
You can set daily, weekly, or monthly deposit limits directly from your bijoy7 account settings. Once a limit is set, it takes effect immediately and cannot be increased for a 24-hour cooling period. Decreasing your limit is always instant. This tool helps you stay within a pre-defined budget so that gambling never exceeds what you can comfortably afford.
bijoy7 allows you to set session duration alerts that notify you when you have been playing for a specified length of time. Extended uninterrupted gaming sessions are one of the early indicators of problematic behaviour. Our time reminders encourage you to take a break, reflect on your activity, and return to the platform with a clear head when you choose to do so.
If you feel you need a short break from gambling, bijoy7's time-out feature lets you temporarily suspend access to your account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out, you cannot place bets, access casino games, or make deposits. Your account balance and data remain safe and are accessible again once the time-out period expires.
For players who feel they need a longer or permanent break, bijoy7 offers a self-exclusion programme. You can self-exclude for a minimum of 6 months or on a permanent basis. Self-exclusion is irreversible during the chosen period — you will not be able to reopen your account or create a new one. During exclusion, you will also be removed from all bijoy7 marketing communications.
In addition to deposit controls, bijoy7 lets you set a maximum loss threshold per day, week, or month. When your net losses reach the limit you have set, bijoy7 will automatically restrict further betting activity for the remainder of that period. This acts as a financial safety net that ensures a bad run of results does not escalate beyond the boundary you have defined in advance.
Every tool available in your bijoy7 account — what it does, how to activate it, and how quickly it takes effect.
Set a maximum BDT amount you can deposit per day, week, or month. Activate instantly via Account Settings → Responsible Gaming. Reductions take effect immediately; increases require a 24-hour review period.
Instant ActivationCap the maximum amount you can lose within a defined period. Once triggered, betting is paused until the period resets. Available as daily, weekly, or monthly thresholds denominated in BDT (e.g., ৳5,000 / day).
Instant ActivationReceive an on-screen notification after a set period of continuous play — 30 minutes, 1 hour, 2 hours, or a custom duration. Alerts are informational and do not force a logout, keeping you in control while staying mindful of time spent.
Active While PlayingSuspend your account for 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. Applies immediately upon confirmation. You cannot log in or deposit during a time-out. Your account balance and bet history are preserved in full.
Immediate EffectPermanently or long-term close your bijoy7 account. Minimum period: 6 months. Options: 6 months, 1 year, 2 years, 5 years, or permanent. Cannot be reversed mid-period. Contact support to initiate — our team processes all self-exclusion requests within 24 hours.
Permanent / Long-TermChoose to stop receiving bonus offers, promotional emails, and marketing messages at any time. This can be done independently of other restrictions — you do not need to self-exclude to stop promotional communications. Opt out via Account Settings → Notifications at any time.
Instant Opt-OutProblem gambling can develop gradually and is not always immediately obvious — even to the person experiencing it. bijoy7 encourages all players to periodically reflect on their gambling habits. If any of the following warning signs feel familiar, it may be time to use our responsible gaming tools or speak to a support professional.
These signs do not mean you have a gambling disorder — they are indicators that your relationship with gambling may benefit from closer attention. Seeking help early is always the right decision, and bijoy7's team is here to support you without judgement.
Spending more money on gambling than you originally intended or can afford to lose
Chasing losses — betting more to try to recover money you have already lost
Feeling anxious, irritable, or restless when not gambling or when trying to stop
Gambling to escape stress, personal problems, loneliness, or negative emotions
Neglecting work, studies, family responsibilities, or health due to gambling activity
Borrowing money, taking loans, or selling possessions in order to fund gambling
Lying to family members or close friends about the amount of time or money spent on gambling
Repeated unsuccessful attempts to cut back or stop gambling despite wanting to
Answer these questions honestly. If you respond "yes" to two or more, we encourage you to activate bijoy7's responsible gaming tools or contact our support team for a confidential conversation.
This questionnaire is for self-reflection only and does not constitute a clinical assessment. If your answers concern you, please reach out to bijoy7 support at [email protected] or seek guidance from a qualified health professional. You are not alone, and help is available.
These are the commitments bijoy7 makes to every player on its platform — not as regulatory box-ticking, but as genuine operating principles.
bijoy7 does not send bonus offers or promotional messages to players who have activated responsible gaming tools, are in a time-out period, or have shown behavioural indicators of problem gambling. Players under self-exclusion are immediately removed from all marketing lists and receive no further promotional communications from bijoy7.
No player can deposit or wager on bijoy7 without completing age and identity verification. Our KYC process is mandatory, not optional. We invest in verification technology to ensure that the 18+ age gate is robust and not easily bypassed.
bijoy7's customer support team is trained in responsible gaming protocols and can provide guidance, activate tools on your behalf, and escalate concerns to our specialist responsible gaming staff. Support is available 24/7 via live chat and email in both English and Bengali, at no cost to the player.
If you request self-exclusion, bijoy7 will action it promptly and without attempting to persuade you to reconsider. We will not contact you with retention offers during your exclusion period, and we will not make the process of self-excluding unnecessarily difficult or time-consuming.
bijoy7 uses automated analytics to identify players whose behaviour patterns are consistent with problem gambling — such as rapid session escalation, repeated loss-chasing, or sudden large deposit increases. Where such patterns are detected, our responsible gaming team will reach out proactively to check in and offer support, without waiting for the player to ask.
If gambling is causing you distress — financially, emotionally, or in your relationships — please reach out to bijoy7's support team immediately. We are available every day of the year, including Eid, national holidays, and weekends. All conversations are treated with complete confidentiality.
bijoy7 is here to make sure your gaming experience in Bangladesh remains enjoyable, safe, and within your personal limits. Explore our games responsibly, or visit our FAQ for more guidance.